| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007095935 | Incident Date: Feb, 11 2007 |
| Consumer's City: | Consumer's State: 00 |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 1500 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1D7HU16Z22J | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 19 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 27 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have suffered two major system failures in my 2002 dodge ram 1500, both of which resulted in a complete lock of the steering while driving. in both instances, first at 30,000 km in feb 04, and now at 72,000 km in feb 07, the power steering rack has broken, resulting in a catastrophic failure, requiring a king kong grip on the steering wheel simply to turn the wheel even one inch. the first failure was covered by chrysler under the three year warranty, but this one is not being covered under the powertrain warranty. both failures were luckily at low speed, but if this happens again in two years, i pray that it does not happen at highway speeds. i have seen numerous other complaints on carcomplaints.com for the same failure, and there is another dodge ram at the dealer right now with the same break down. *jb |
