Consumer Complaint Detail

FORD / EXPLORER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095954 Incident Date: Jan, 31 2007
Consumer's City: FORT COLLINS Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1996
Vehicle Involved in a Crash: Yes Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34X6TU Date added to File: May, 23 2021
Date Complaint Received: Feb, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 28 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Was driving a 1996 ford explorer on dry concrete on a 2 year old (i.e., in great condition) interstate highway at 75 mph. was driving perfectly straight, not changing lanes, nothing. suddenly and violently, the vehicle swerved first to the left, then to the right. the vehicle went over an ice hump on the side of the right shoulder, went airborne, and slid to a stop in the ditch. no airbags deployed, no seat belt bruises, so very fortunate that the runout was clear and smooth. the 2 driver-side tires were flat and no longer mounted on the rims. both driver-side rims were bent, both driver side hubs were bent, rear axle was bent. item of note -- the tires were fine, and are still in-use on the vehicle after repairs were made. no patches were necessary. driver and passenger are absolutely positive that this was a vehicle malfunction, not caused by driver error or road conditions. 2 repair shops (ford dealership and independent shop) could find no cause for the swerving. *jb