Consumer Complaint Detail

VOLVO / S40 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095966 Incident Date: Feb, 16 2007
Consumer's City: MIAMI Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S40 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:accessory scissor/screw/bottle jack/lift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1MS382652 Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 29 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) i had to change a flat tire and used the vehicle supplied scissor jack. i noticed that it got increasingly difficult to turn the jack to raise the car. eventually it got so stiff that it required both arms to turn the lever. 2) the jack suddenly failed and the car came crashing down onto the pavement. no damage to the vehicle as the tire was still on the axle. no personal injury as both arms were on the jack's lever arm. upon closer inspection, i noticed the worm screw was somehow stripped. 3) reported to volvo customer service and was told to bring the jack back to the dealership for a warranty replacement. *jb