Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095993 Incident Date: Feb, 19 2007
Consumer's City: MECHANICSVILLE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:torque converter
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73W33Z Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2003 ford explorer with 51,000 miles. on 2/13/2007 o/d light started flashing and service transmission message appeared in message center. took to an independent service shop and was told it was probably the torque converter. had it transferred to a transmission shop where they removed the transmission pan and found metal shavings. they said it is the torque converter and i will need a partial or full rebuild, they will not be sure until they remove the transmission. they also mentioned they have seen this in multiple vehicles and have had to replace a large number of explorer transmissions for similar problems. *jb