Consumer Complaint Detail

FORD / FORD / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095996 Incident Date: Feb, 15 2007
Consumer's City: CROWN POINT Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 14 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a used 2002 explorer in 12/2005. in 2/2007, a grinding noise appeared when i would accelerate. took it in the same day (i was on the expressway when it occurred). they told me the bearing was bad and that i needed about $1100 in parts and $600 in labor to replace, and that i was lucky that the wheel did not fall off. he stated that, "this is common on mountaineers and explorers," and that he has done similar work other times. he recommended that i replace the other bearings, because they were all going to go at some time. i feel there should have been a recall on this issue. *jb