Consumer Complaint Detail

DODGE / DURANGO / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096021 Incident Date: Jan, 13 2007
Consumer's City: HUNTERSVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1D4HR38N63F Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact owns a 2003 dodge durango with an odometer reading of 14600 miles. the contact stated that while driving under dry conditions at 35 mph the steering locked. the contact's vehicle crashed into another vehicle and contact sustained injuries. the contact called the manufacturer, but they have not responded. the contact had received recall (04v596000 for the upper ball joint, and when he took the vehicle to the dealer for the repair s,they only lubricated the ball joint, but did not replaced it. the contact stated that an upper ball joint failure was the cause for the crash. *ak