Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096031 Incident Date: Jan, 30 2007
Consumer's City: APEX Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU63K23U Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 16 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2003 ford explorer xlt. the contact stated that the vehicle was making noises, wining, and grinding. the contact stated that the differential system failed and needed to be replaced. also, the following components needed to be replaced: clutches, ring, pinion, carrier bearing, pinion bearing, and pinion seal. the contact had to update the axle seals. at the time of the original failure the vehicle had an odometer reading of 37,000 miles and the warranty had just lapsed. the contact did not believe that the weather was a factor, and the sounds were always when she was in the process of accelerating. the contact stated that it started very slowly and became an every day occurrence. *ak