Consumer Complaint Detail

COSCO / 22-260 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096053 Incident Date: Jan, 01 2007
Consumer's City: TRIMONT Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: Dorel Juvenile Group
Model Name: 22-260 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Child seat:harness/crotch buckle
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a car seat from the dorel juvenile group. the crouch buckle is adjustable. on three separate occasions, i was able to pull the crouch buckle completely out of the seat while strapping my daughter into it. i called the company to report the incident. the csr spoke with her supervisor and she recommended that i maintain tension on the buckle and that is probably why it kept coming out and the i "should give it another try." i told them that the safety of my daughter was not up for "another try". with much persuasion, they offered to refund my money after i sent them proof of destruction. i returned the seat to the store i purchased it at. but i feel that the seat is not safe the way it is made right now. *nm