Consumer Complaint Detail

DODGE / DURANGO / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096103 Incident Date: Feb, 18 2007
Consumer's City: FOREST Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB48N16F Date added to File: May, 23 2021
Date Complaint Received: Feb, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2006 dodge durango may not stop correctly at one specific intersection. the durango travels to the intersection to take kids to school or pick up from school. the route is traveled almost daily since january 3, 2007. on five occasions, the brakes did not function correctly. the road conditions are dry. the speed leading up to the intersection is 35 mph or less. the force pressed on the brakes is moderate for a simple, controlled stop at an intersection. instead of stopping normally, we hear the noise of a small motor. the brakes don't feel right and the car doesn't stop quickly. then, the brakes appear to fail and the car proceeds forward with no brake resistance. the reaction of the driver is to release the brakes and then press very hard. the car does stop with a jerk. after 3800 miles, the behavior only happens at the one intersection. the last three occurrences happened on the same day. we cannot duplicate the problem on demand at the intersection or on any other road. with dry road conditions, the car stops just fine with moderate or even heavy brake pressure. on an asphalt road with loose gravel, i applied heavy pressure to the brakes. i heard a motor; the brakes felt weird; the brakes never gave up; the car stopped quickly as expected. something is wrong with my car. we, the drivers, are too afraid to see what happens if we don't release the brakes. in each occurrence, failure of the brakes would have resulted in an accident. the first, unexpected occurrence almost did. the dealership will not attempt any action on my car since they cannot duplicate the problem at the intersection or anywhere else. *nm