Consumer Complaint Detail
GM PRODUCTS / GM PRODUCTS / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007096206 | Incident Date: Jan, 31 2007 |
| Consumer's City: CAPISTRANO BEACH | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: GM PRODUCTS DIV. GM CORP. |
| Model Name: GM PRODUCTS | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:mechanical |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCHC29UX2E | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 21 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 14 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: i have a 2002 chevy silverado 2500 hd truck. the steering wheel column, steering shaft. and intermediate shaft make clunking noises while turning right or left and is felt in the steering wheel. chevy's fix is to remove the intermediate shaft and lubricate it, then re-assemble the steering shaft. this problem first happened to me 6/04 with only 19,748 miles on my truck under warranty now its happened again 2/07 with 36,100 miles on my truck. again, there fix is per there service bulletin 02-02-35-006a,remove shaft and lubricate then re-assemble, now it cost me not warranty. this seems to be a on going problem with my truck. what happens if i don"t spend the money and get it re-lubed every couple of years. will the spines wear- out or brake, then possible causing steering failure while driving???? this problem may be able to be resolved by installing a grease fitting on the shaft. i fell this should be a recall to be fixed by chevy. chevy has a service bulletin that shows seven different models that have the same mechanical problem. bulletin no. 00-02-35-003k *jb |