Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007096231 | Incident Date: Feb, 15 2007 |
| Consumer's City: VIRGINIA BEACH | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 22 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 04 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tailgate has a "stress fracture crack" below the wiper assembly and traveling approximately 6" down to the logo on the tailgate. there was no identified reason for crack to occur. vehicle taken to dealership local service manager indicated that there have been approximately 500 reported incidents of this type however ford/mercury has not issued a recall. recommended buying a new tailgate for $500. the crack indicates a manufacturer's defect that compromises the structural integrity of the tailgate assembly. i'm concerned about putting people in third row bench and/or the consequences of getting struck from the rear with the existing tailgate.*jb |