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NHTSA Complaint Number: 007096295 | Incident Date: Feb, 21 2007 |
Consumer's City: SAN ANTONIO | Consumer's State: TX |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: COUGAR | Model Year: 1997 |
Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1MELM62W5VH | Date added to File: May, 23 2021 |
Date Complaint Received: Feb, 22 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Sep, 30 1997 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Ford headlights: cloudy lenses: ford made autos have plastic lenses/headlights that cloud up over time, within 5 years to 10 years, that limit effectiveness of the headlights at night. i personally have hit curbs and narrowly missed pedestrians etc due to inability to see them at night due to low headlight brightness. the ford/mercury dealer informs me that to replace the fogged lenses, i will have to pay him $350.00 per headlight for a whole new assembly. lenses are not sold separately, he says. cannot be cleaned, he says. why, why, why do you let ford get by with selling cars that have these defective, prone to failure headlight lenses? people can't see where they are going at night! doesn't that concern you? look through any parking lot, see the ford products with darkened, ruined lenses. these are accidents waiting to happen to 1000's of drivers who can't afford $350 per headlight every 5 years or so! ford should recall these cars and/or offer reasonable cost replacements. $350 per lens is not reasonable! *nm |