Consumer Complaint Detail

FORD / TAURUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096343 Incident Date: Feb, 19 2007
Consumer's City: LEBANON Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53293G Date added to File: May, 23 2021
Date Complaint Received: Feb, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 19 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Water was noticed in the floor board on passenger side. a few days later, 2/20/2007, my blower motor went out. i called local ford dealership and was told to bring it in. turned out to be a well known water leak problem stemming from a design defect leaks at the base of the windshield. it allows water to get into the blower motor and the rest is history. i paid $324 for the repairs and the replacement cowl still bows so the water can continue to enter with the same results. i returned my car this morning 2 23 07, (the day after picked it up in the dark) to express my dissatisfaction and was told to come back monday. how can a car manufacturer of 100 years not know what it is going to leak...at the base of the windshield??!! ford needs to correct this problem. thanks. *jb