Consumer Complaint Detail

KIA / SEDONA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096345 Incident Date: Feb, 19 2007
Consumer's City: AMSTERDAM Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SEDONA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 10 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: New van purchased with 3 miles on it back to dealer on 3 separate occasions to deal with brake issues, shuttering and "moaning" sound. first time rotors cut and brakes "cleaned" (approx 5500 miles). second time could not replicate the moaning sound (11300 miles). third time replicated moaning sound coming from rear drums, dealer resurfaced drums (approx 11600 miles). everything so far was under warranty so no cost was incurred up to this point. replaced rotors and front pads due to regular maintenance 5 months ago (approx 23000 miles). everything fine until 30000 mile service where brakes are adjusted (rear) and extreme shuttering occurs from rear (perhaps masked by not having properly adjusted rear brakes). appears to be drums that are out of round. will pay $125 each drum and apply myself as they are clearly out of warranty, but it seems that there is some inherent problem with the brakes on this van. 3500 lbs and too small of a braking system. this is my second new kia sedona and 3rd new kia vehicle in three years. love the brand - wish they'd fix the brake issue....this is going to get expensive now that it is out of warranty. seems like the majority of complaints are for the brakes. *jb