Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096374 Incident Date: Feb, 19 2007
Consumer's City: MIDLOTHIAN Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GW58N72C Date added to File: May, 23 2021
Date Complaint Received: Feb, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The brakes on 2002 grand cherokee are very suspect. the dealer replaced them under warranty at 24,000 miles due to warpage of rotors. at 54,000 miles the rotors were turned because of warpage and now at 62,000 they exhibit symptoms of being warped again - worse than before they were last turned. jeep has obviously only replaced defective parts with defective parts. this creates cost, inconvenience and potential safety hazard to the consumer.*jb