Consumer Complaint Detail

SATURN / ION / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096379 Incident Date: Feb, 22 2007
Consumer's City: DALY CITY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ION Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8AJ52F55Z Date added to File: May, 23 2021
Date Complaint Received: Feb, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2005 ion 2 was serviced continuously by the saturn dealership since its new purchase. this car has never had a engine incident, overheating, or missed oil change/service and at approximately 35,000 miles the engine service light would activate intermittently. the problem was brought to the saturn technician and deduced to either a gas tank sealing issue or oxygen sensor malfunction. the oxygen sensor was finally replaced on it 48,000 service checkup, yet the light was still active. a complete computer code diagnostic revealed internal misfire issues with the #1 cylinder. the mechanics evaluation was that the engine cylinder or block is warped and causing compression blow by & misfiring. the recommended solution is to change the engine block at a cost of $6, 800. or work on tearing down the engine at an un-estimated amount. although i have a 3 year warranty to april 2008, i have exceeded the mileage of this purchased warranty by over 14,000 miles. i am uncertain whether i should go forward with this repair, trade-in the car, or seek my damages through my attorney in los angeles. when i purchased this new ion, my father in law was so impressed that he bought the same model 5 days later at the same dealership. an interesting note is this is our 3rd saturn in the last 11 years. we believe in the brand, love the service & sales departments, but are not sure about its future with our family. *jb