Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096466 Incident Date: Jan, 12 2007
Consumer's City: ARGOS Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA50664B Date added to File: May, 23 2021
Date Complaint Received: Feb, 25 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 07 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that the 2004 ford freestar's transmission failed at 79,000 miles while driving at 40 mph and going up a hill, the engine revved, and the vehicle wouldn't accelerate at the normal speed, but she did get to the top of the hill. the contact stated that the engine continued to run ,but once she got to the top of the hill the vehicle wouldn't accelerate. the contact stated that some men pushed her to side the side of the road. the contact stated she had the vehicle towed to the dealership, and they informed the contact that the transmission needed to be replaced or reworked on. she was still under the 3 year warranty but had exceeded the miles under the warranty. the contact stated that the dealership replaced the transmission. she contacted the manufacturer, filed a complaint and was given case# 0417400577. the failure mileage was 78830 ,and the current mileage was 79000.*ak the front and rear brake lining and circuit breaker were replaced, the rear wiper was loose. updated 04/12/07. *jb