Consumer Complaint Detail

FORD / FOCUS / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096668 Incident Date: Feb, 14 2007
Consumer's City: RIVER FALLS Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2007
Vehicle Involved in a Crash: Yes Component's Description: Latches/locks/linkages:hood:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34N87W Date added to File: May, 23 2021
Date Complaint Received: Feb, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 01 2007
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have some major concerns with my brand new ford focus. i was in a very minor car accident. the only damage to my vehicle was a couple of cracks in the front bumper, loss of the ford emblem and cracked grill. the front was not caved in or the grill either. the support brackets for the grill were still in tact. absolutely no damage to the hood. as i got back onto the road the hood flew up and smashed out the windshield, and some damage to the roof. the hood latch assembly, in my opinion, was poorly constructed. the middle part of the latch is metal but it is incased in plastic. keep in mind that when the hood flew up, the hood latch assembly was still attached to the hood. this is not a very good safety feature for the vehicle. not only has the vehicle incurred more damage then was necessary, i could have been killed or could have seriously hurt someone else on the freeway as i could not see anything will the hood covering my windshield. if need be i will gladly forward pictures on my badly damaged car. *nm