Consumer Complaint Detail

FORD / EXCURSION / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007096673 Incident Date: Feb, 24 2007
Consumer's City: CARVER Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer:motor
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMNU43S8YE Date added to File: May, 23 2021
Date Complaint Received: Feb, 26 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact called regarding the 2000 ford excursion. the contact turned the the windshield wipers on duringn snowy conditions. the contact was not sure if he turned of the wipers when he exited the vehicle. approximately 1 hour 40 minutes later he returned to the vehicle and started to smell something burning. black smoke came through the defroster. there were no flames. the contact called the fire department. they could not find the source of the smoke. the vehicle was driven to the fire department. the smoke ceased, the contact took the windshield washer motor out and noticed the wiring harness melted. the failure mileage was 150,000. a police and fire department reports were filed. *ak