Consumer Complaint Detail

FORD / TAURUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096684 Incident Date: Jan, 19 2007
Consumer's City: OSHKOSH Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53UXYG Date added to File: May, 23 2021
Date Complaint Received: Feb, 26 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 13 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- while driving the 2000 ford taurus on a secondary road the contact heard a loud noise in the rear of the vehicle, assuming that she hit a bump on the road she continued to drive. on 01/22/07 the contact took the vehicle into the dealer for an oil change and for a tire rotation. at the dealer the service advisor stated that the rear springs were cracked and needed to be replaced. when the contact picked up the vehicle from the dealership and drove the vehicle home, she was concerned that the vehicle did not seem right. the contact took the vehicle back to the dealer, and the service advisor determined that the vehicle needed to get the struts replaced. the advisor had worked on five ford taurus within a short period of time with the same failure. the failure mileage was 117000, and the current mileage was 118000.*ak updated 03/30/07. *jb