Consumer Complaint Detail

FORD / FOCUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096702 Incident Date: Feb, 26 2007
Consumer's City: SAINT ALBANS Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34344W Date added to File: May, 23 2021
Date Complaint Received: Feb, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Yesterday i got into my car (a 2004 ford focus), put the key in the ignition, and the key would not turn. today i took the car to the dealer and the problem was repaired. the key cylinder had malfunctioned. in doing some research i have discovered that this is a very common problem with the focus, but ford motor company has refused to recall the affected models even though this is a potential safety issue. the dealership did repair the problem, but i had to pay over $200 for it. *nm