Consumer Complaint Detail

FORD / FORD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096709 Incident Date: Feb, 24 2007
Consumer's City: SCOTTDALE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53273A Date added to File: May, 23 2021
Date Complaint Received: Feb, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 12 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was turning on to my street when i heard avery loud bang and my car stopped immediately. as i sat there in shock it appeared that my car was tilted down on the left side. i got out of my car and sure enough it was leaning. the body of my car was resting on the top of the tire. since i couldn't drive it i called a tow truck and had it towed to a garage to be looked at. after my car was inspected for the reason for the bang i was told that the front coil spring was broken in two places. also, the sway bar was broken and the front strut mount and bearing were broken. what could i do but have the repairs made. i had two new front coil springs put on (i wasn't taking any chances with the other spring), a new sway bar, a new strut mount and bearing put on at a cost of $444.64. i had just come off of the highway where the speed limit is 65 mph. if the spring would have broken there, i shudder to think what the outcome would have been. i still have the broken spring. it still has the protective coating on it. so corrosion could not have been a factor. *nm