Consumer Complaint Detail

LEXUS / RX330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096816 Incident Date: Feb, 24 2007
Consumer's City: BIRMINGHAM Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTJGA31U440 Date added to File: May, 23 2021
Date Complaint Received: Feb, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 22 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004 lexus rx330. since i have owned it, there has been a power "fade" when i make sudden speed changes usually from a slow down to quick acceleration--say a lane change to avoid slower traffic. there is approximately 2 or 3 seconds when there is no response from pressing the accelerator. it feels like all power falls away. i am left like a sitting duck until the vehicle decides what to do with my command. if i am crossing a median, i must allow for this delay. however, if i have to change lanes to avoid another vehicle making an unsignaled turn or sudden stop, i am putting myself and others in danger because i cannot count on having the power to avoid the vehicle in front of me by changing lanes and then i risk an incident in trying to match the speed of the vehicle that is now behind me. i have addressed this with lexus on several occasions including one trip where i demanded that the master mechanic ride with me. he explained that lexus is aware and that it is a computer problem for which there is no patch available. as of today, there is still no cure. the last update my vehicle received was in sept 2006. *nm