Consumer Complaint Detail

CADILLAC / ESCALADE / 2007

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096836 Incident Date: Jan, 01 2007
Consumer's City: WILMINGTON Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ESCALADE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 1GYFK63807R Date added to File: May, 23 2021
Date Complaint Received: Feb, 27 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that upon receiving thec 2007 cadillac escalade with 3 failure miles the retractable steps on both sides of the vehicle were not working. the contact heard a humming sound while driving, as if the steps were attempting to slide out. the vehicle was taken to the dealer to be repaired, but there still had been no resolution to the problem. there have been 2 falls, resulting in injuries due to the retractable steps not working. the vehicle has not been repaired. *ak