Consumer Complaint Detail

FORD / EXPEDITION / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007096855 Incident Date: Jan, 29 2007
Consumer's City: ANTIOCH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMFK18557L Date added to File: May, 23 2021
Date Complaint Received: Feb, 27 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 28 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that the 2007 ford expedition el had transmission problems from the day he drove the vehicle off the parking lot of the dealership. when coming to a stop and trying to accelerate the vehicle stayed in a high gear and the engine revved. the vehicle accelerated in the wrong gear. the transmission slipped when driving with the vehicle full of passengers. he took the vehcile to the dealership on 02/07/07 which was the appointment date the dealership gave him, and the dealership took the vehicle for a test ride with the contact, and the service mechanic informed him that they were aware of the transmission problems on the 2007 ford expeditions, but they havd no remdey for the failure. the contact stated that during one incident he tried to accelerate after stopping in traffic and was concerned that another vehicle would hit him because the vehicle didn't accelorate properly. the contact noticed the problem with the transmisson slipping after driving the vehicle for twenty miles. he stated that he now had 1,600 miles on the vehcile, and felt that the manufacturer along with the dealership should have a solution for this safety problem . *ak updated 03/30/07. *jb