Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007096963 Incident Date: Feb, 24 2007
Consumer's City: Consumer's State: TN
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3VWCC21C9YM Date added to File: May, 23 2021
Date Complaint Received: Feb, 28 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 16 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact called regarding the 2000 volkswagen beetle. the contact turned on the heater and it would not turn on. the heater eventually turned on, the blower stopped ,and flames started coming from the heater vents. the failure mileage was 75,800. the fire was put out with a fire extinguisher. there were no injuries. the vehicle was towed to a repair shop. the repair shop diagnosed the problem as a faulty heater/air conditioner control switch. the contact contacted the manufacturer and they will not do anything. the vehicle was being repaired at a non volkswagen repair shop. *ak