Consumer Complaint Detail

MAZDA / PROTEGE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097120 Incident Date: Feb, 06 2007
Consumer's City: WASHINGTON Consumer's State: DC
Vehicle Transmission Type: MAN Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BJ245221 Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 2/7/2007 had a 15 mile highway ride, then proceeded three city blocks to park after exiting the highway. place the stick shift in reverse to parallel park however no power steering available. inevitably had to struggle with steering wheel to force the car into a parked position. upon returning to the car within about 10 mins the problem seemed to self correct. however, the return 15 mile highway trip proved that the problem was not resolved when a right turn was made into a business complex -- the power steering failed. according to the mechanic, a seal needed to be replaced on a pump. that same day as the incident, the car was taken to the mechanic who could not repair it the same day because the part was on backorder at the dealership until 2/19/2007. the mechanic stated that when a part is on backorder, it typically indicates that there is a systemic problem with the part. this in addition to the mechanic stating that this is not a typical problem that should be found on a vehicle, along with the fact that the miles on my vehicle are principally from highway travel (indicating less wear and the car) are the key factors that made me consider recommending this as a potential issue. additionally, although there is heavy rush-hour traffic in the washington dc area, i am not often affected by this which also reduced the wear-and-tear on the car. *jb