Consumer Complaint Detail

FORD / FOCUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097121 Incident Date: Feb, 19 2007
Consumer's City: Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34P7YW Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 12 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine malfunctioned: ford focus se year 2000. purchased from omar car sales in fremont (510)-770-0107 i thought it was the battery. when i came out of raley's at about 4:50 pm, i could not start my car. it was making a clicking sound only. (1) just had major work some of the timing belt, a motor mount, and spark plugs, all new ford parts were used as replacements. the car had been in excellent condition beforehand. i had only purchased the car a little over a year ago from omar car sales for $6,000.00, and it was running fine till 3 months ago, when the timing belt went then got fixed in one week. one minor problem with an ignition switch was found when i 1st bought the car, also very minor. (2) butch's automotive inc in fremont, 510-793-9883 found problem, (the valve seat inside the engine collapsed and failed, pistons came down, ruined my entire motor including oil on parts in process) i reported it to nhtsa, they said i also needed to contact the dealership, and manufacturer of which i did. nhtsa said that if the dealership didn't do anything, to file a complaint. i spoke with jose in service at fremont ford within 24 hours. he said contact the manufacturer, but the manufacturer tried to claim that there weren't any recalls. i think there are, and if not, i would like a discreet recall started. (3) butch said the cost of repair will be $5,200.00 for all the damages engine wise, plus a re-built engine being installed. i would like all costs reimbursed to me, as this was a safety hazard. had this happened on the freeway, i might have died when other cars crashed into my stalled vehicle. i had recalls done at fremont ford, and my recalls were up to date. butch says he was able to get a newly rebuilt ford engine to newark , ca dealership, and my malfunctioned engine was returned to that dealership. (510)-651-5600. i alerted responsible parties of this matter in ford, local and factory wide.