Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097177 Incident Date: Feb, 11 2007
Consumer's City: NEW TRIPOLI Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 12 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Three out of four of my ignition coils have blown and i have less then 50,000 miles on my car. the dealership admits there is no reason this should be happening, however i have to keep breaking down and getting my car towed in for it to be covered under warranty. this is outrageous they know they are all bad, but if i ask them to fix them i have to pay for it. this is an ongoing problem with my make/model and year. i have contacted volkswagen directly and they will not do anything about it they say and i quote "i'm sorry to hear that" i tell everyone how many problems i have had due to this issue and have deterred at least two people that were considering volkswagens to buy different vehicles. its a shame this is my husband and i's second volkswagen but the car has been towed/or broken down 9 times in less then 3 years, that's not good. once this lease is up we will never deal with volkswagen again. they don't want to do anything to help their customers, and that's a shame. i have done research on the coil issue and there are a lot of people who have encountered this same problem, obviously there is a huge defect and a lot of vehicles were affected. *jb