Consumer Complaint Detail
CHEVROLET / SILVERADO 2500 HD / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007097218 | Incident Date: Feb, 01 2007 |
| Consumer's City: POWAY | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO 2500 HD | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system: instrument cluster/panel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCHK23G13F | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 02 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 10 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I filed the formal request below to chevrolet / gm regarding a defective speedometer in my 2003 chevrolet silverado. this is a well known and a well documented problem, and i believe it to be a severe nationwide safety issue which needs to be addressed to avoid possible injury or death. general motors will not repair the problem. some information is removed to meet the word limit of this complaint form. gm service request: 71-482347989 silverado safety hazard - a problem i am experiencing with my wife's 2003 silverado 2500 hd is extensive and dangerous. the speedometer is often stuck at random speeds when at rest, and when in motion is unreliable. information that i have reviewed on several sites indicates that there is a known problem with the stepper motors in the instrument cluster that handle all gauges on this vehicle, and that there are several tsbs that are related to this problem in several gm vehicles. nhtsa also has several dozen, if not hundreds of reports of this problem. there are also several petitions in progress to demand recalls and / or media investigations. although my vehicle is out of warranty, this appears to be a defect worthy of a recall. we specifically traded up to this vehicle because wife hauls a horse trailer with two or three horses through mountainous terrain to horse events for her, my daughter, and my daughter's friends. the safety implications of unreliable gauges are many-fold, whether it is gathering too much downhill speed because of an incorrect speedometer, running out of gas while towing a loaded horse trailer down a steep slope because of an incorrect gauge, overheating the transmission or engine because of an incorrect temperature reading, etc. there are several sources of information documenting this issue. a few examples are as follows: (most examples removed to meet word limit): http://www.topix.net/forum/autos/chevrolet-silverado-1500/tr5qab2mn19bl1d2j/p4 *jb |