Consumer Complaint Detail

FORD / EXPEDITION / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097257 Incident Date: Mar, 02 2007
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMFU15L23L Date added to File: May, 23 2021
Date Complaint Received: Mar, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear heating/ac air blend door actuator has failed. a drive gear inside the actuator has stripped and is missing two teeth. upon further investigation it appears that the manual temperature control causes the actuator to reach one end of it's internal travel limit prematurely, straining the internal gear drive. also, the air blend door travel limits are reached before the actuator limits, straining the internal gear drive further at both ends of travel. the two issues cause the effective rotation range of the manual temperature control to be reduced from 300 degrees of rotation to 135 degrees of rotation, and any positioning of the control outside the effective range strains and strips the gears of the blend door actuator.