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NHTSA Complaint Number: 007097334 | Incident Date: Feb, 09 2007 |
Consumer's City: GASTONIA | Consumer's State: NC |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: DEVILLE | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1G6KD54Y9YU | Date added to File: May, 23 2021 |
Date Complaint Received: Mar, 03 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 09 2007 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Brought car at arnold palmer cadillac in charlotte, nc, independence ave on 2/10/07. after getting home, brakes begin to squeak, took car back immediately the next day, i was told to put the car in reverse and slam on brakes and the squeak should stop; that was an insult. again i took the car back to the dealership , i was told that they took the brakes pads off and sanded them down and the squeaking would stop. it has been three weeks now, my brakes is still squeaking with a grinding noise. spending $16,000 for a vehicle, i feel i should not have to go through this. i have missed 2 days of work taking my car back to the dealeship to be made a fool of. i have brought 3 cadillacs from arnold palmer, never again will they get my business or will i recommend anyone to them for this type of service. in addition to the brake problem, now the warning lights are coming on for fluid levels. when you buy a car from a well-known company, you trust that the product you buy will be reliable, and have gone through a five point inspection. what can i do to resolve this situation, because i cannot continue to keep missing work and taking the car back for the same problem. i feel arnold palmer is putting me off in an effort for the warranty to expire, and they will not have to fix problem. *jb |