Consumer Complaint Detail
FORD / CROWN VICTORIA / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007097354 | Incident Date: Feb, 26 2007 |
| Consumer's City: LAUREL SPRINGS | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FAFP71W73X | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 04 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 16 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*- the contact stated that the 2003 crown victoria police interceptor had a recall 04v328000 that was repaired 08/24/04 for the rear suspension. he stated that this was the second failure. while driving at 45 mph on the parkway the vehicle lost power. the vehicle would not regain speed and he coasted down the hill to the auto dealership. he heard a screeching noise coming from the rear axle. on that day he was taking the vehicle to have the recall repaired. the contact stated that the recall was repaired, and there were no problems with the vehicle until 02/27/07. while driving at 55 mph on a clear day the vehicle made a screeching noise from the rear and the vehicle came to a complete stop on the highway during rush hour. he smelled smoke, and noticed a huge cloud of smoke coming from the rear driver's side. the contact stated that this vehicle was stuck in the express lane and couldn't move it. he stated that he jumped out the vehicle and notice the tire was pointed at a 45 degree angle. the contact place the gear shift lever in park and the vehicle roll backwards, he stated that he got the vehicle to stop by putting some road debris behind the wheel and turn the steering wheel to get the wheel to change angels. he was able to stop the vehicle from rolling backwards. the contact had the vehicle towed to the dealership, and was informed that the rear axle broke, and the braked line ruptured. the dealership informed him that the brake line rupture was what caused the smoke. the failure mileage was 50000 and the current mileage was 81232. updated 04/12/07. *jb |