Consumer Complaint Detail

FORD / CROWN VICTORIA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097354 Incident Date: Feb, 26 2007
Consumer's City: LAUREL SPRINGS Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FAFP71W73X Date added to File: May, 23 2021
Date Complaint Received: Mar, 04 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 16 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that the 2003 crown victoria police interceptor had a recall 04v328000 that was repaired 08/24/04 for the rear suspension. he stated that this was the second failure. while driving at 45 mph on the parkway the vehicle lost power. the vehicle would not regain speed and he coasted down the hill to the auto dealership. he heard a screeching noise coming from the rear axle. on that day he was taking the vehicle to have the recall repaired. the contact stated that the recall was repaired, and there were no problems with the vehicle until 02/27/07. while driving at 55 mph on a clear day the vehicle made a screeching noise from the rear and the vehicle came to a complete stop on the highway during rush hour. he smelled smoke, and noticed a huge cloud of smoke coming from the rear driver's side. the contact stated that this vehicle was stuck in the express lane and couldn't move it. he stated that he jumped out the vehicle and notice the tire was pointed at a 45 degree angle. the contact place the gear shift lever in park and the vehicle roll backwards, he stated that he got the vehicle to stop by putting some road debris behind the wheel and turn the steering wheel to get the wheel to change angels. he was able to stop the vehicle from rolling backwards. the contact had the vehicle towed to the dealership, and was informed that the rear axle broke, and the braked line ruptured. the dealership informed him that the brake line rupture was what caused the smoke. the failure mileage was 50000 and the current mileage was 81232. updated 04/12/07. *jb