Consumer Complaint Detail
MERCEDES BENZ / 300 SERIES / 1993
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007097358 | Incident Date: Feb, 04 2007 |
| Consumer's City: BRIDGEPORT | Consumer's State: CT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: 300 SERIES | Model Year: 1993 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring:front underhood |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 04 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The insulation around the spark plug wires inside of the ignition harness has deteriorated causing short circuits and misfiring. this occurred in a model 1993, 300e with 160,000 miles. this is premature for a vehicle boasting longevity and reliability. reporting of this same problem is so widespread suggesting poor design choice in placement of the harness and/or inferior insulating material. the cost of the replacement harness has jumped from around $400 in 2004 to over $900 today ( feb 2007). is this good customer service or exploitation of customer trust? *jb |