Consumer Complaint Detail

CHRYSLER / PT CRUISER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007097367 Incident Date: Feb, 21 2007
Consumer's City: HAMPTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PT CRUISER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3C4FY48B12T Date added to File: May, 23 2021
Date Complaint Received: Mar, 04 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 26 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that while driving the 2002 chrysler pt cruiser at45 mph she smelled smoke. after driving two miles more there were flames and ashes coming from under the hood. the contact stated she pulled off the road, exited the vehicle, and removed her personal belongings. atc approximately 15 seconds later the vehicle was completed engulfed in flames. the roads were clear. the contact stated there was a fire department report available. the fire marshall was unable to inspect the vehicle to determine to the cause of the fire. the vehicle was declared a total loss by the insurance company. she received a recall notice for the fuel pump module secondary seal on august 30 2004 and had it replaced at 8900 miles. talso, he contact stated she received a recall for power steering pressure hose on august 11th 2005 at 14000 miles. the contact was unsure if the power steering pressure hose was replaced, adjusted or inspected. the vehicle had 20000 miles at the time of the fire. *ak