Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097411 Incident Date: Feb, 28 2007
Consumer's City: ROUND ROCK Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSP69M92M Date added to File: May, 23 2021
Date Complaint Received: Mar, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) many electrical anomalies. loss of air condition. dealership advises it is coolant migration causing electrical/power problems. coolant migrating from coolant bottle into the electrical harness and into all electrical systems. (2)coolant migration has caused severe electrical problems and the vehicle must be re-wired. cost to me $310.-to be determined(probably 6-10,000$) (3)dealership refused to assist with getting vw of america to correct the problem at their cost. vw of america refused to correct the problem at my request. vw has known since 2001 (see technical bulletin 97-01-01) that the coolant bottle is defective and has not recalled it, or provided technical bulletins as to how to prevent it. dealer advises the car is not safe to drive in its present condition. *jb