Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097455 Incident Date: Feb, 17 2007
Consumer's City: ZION Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:retractor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDZA23C64S Date added to File: May, 23 2021
Date Complaint Received: Mar, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver side seat belt sometimes fails to retract. when i pulled the belt out, it stayed out and would not retract. i inspected the area and found no interference. this happened on a sat. i drove the vehicle sat. and sun with a faulty belt. i called the dealers service dept. told them the problem but couldn't get in for a week. in the meantime, the belt began to work again. the dealer said"bring it back when it doesn't work." i have a phobia not knowing when the seat belt will fail again. the vehicle is a 2004 toyota sienna. i purchased it new from the same dealer. carmax in kenosha wi. i sent this same e mail to toyota. *jb