Consumer Complaint Detail

CHEVROLET / SUBURBAN 1500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097536 Incident Date: Mar, 05 2007
Consumer's City: BEAUMONT Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN 1500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEC16Z14G Date added to File: May, 23 2021
Date Complaint Received: Mar, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 13 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 chevy suburban speedometer failure. first had erratic behavior of speedometer, it just dropped out eventually going to zero while traveling down the interstate highway. i spoke with a dealer, they said it was a common problem that cost about $700 to repair. the vehicle was just out of warranty. as i can gage speed off the tachometer, i've waited a year to address it hoping for a recall. in the mean time the speedometer has quit working all together. my wife normally drives this vehicle and does not have the same feel for gauging speed from the tachometer. she is concerned about safety of traveling cross country by herself and is demanding that i fix it. reading up on the issue on the internet i was referred to this site. it appears that there are many people with the same problem. certainly gm should make a reliable product. failure on gm's part to recognize the problem will at a minimum result in loss of customers, i would hate to see it result in loss of life from drivers, unaware of their speed, ending up in a fatal accident. if gm will not respond to this safety issue maybe you will. *jb