Consumer Complaint Detail

LEXUS / GS300 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097547 Incident Date: Mar, 02 2007
Consumer's City: TOPEKA Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: GS300 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8BD68S4W0 Date added to File: May, 23 2021
Date Complaint Received: Mar, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 1998 lexus, model gs 300. this saturday my wife was driving the lexus and the entire wheel assembly came off the vehicle due the failure of the lower ball joint. in reviewing recall information for lexus\toyota, it is very apparent there is an ongoing issue of quality control related to their lower ball joints. for our specific model, there was a recall in 93, 94, 95, 96 and 97 specific to this part. given we have a 98 and a recall has not been issued (yet), the lexus dealership refused to provide us with any accommodation towards fixing the failed part, or the resulting body damage related to the vehicle traveling down the road on only three wheel. fortunately, we were not traveling on the highway, but a side street when this incident occurred. but moreover, regardless of our financial loss, in my opinion, this is a public safety concern. *jb