Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007097601 | Incident Date: Feb, 22 2007 |
| Consumer's City: WALDORF | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:hazard flashing warning lights:switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2WR52102F | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 05 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 21 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife and i own a 2002 pontiac grand prix gtp. on the evening of 23 february 2007, my wife was followed into our driveway by a charles county sheriff (md). the sheriff informed my wife that he had followed her home to let her know that she had no brake lights. i checked the bulbs and fuses the next morning. they were all fine. i did some research online and found that numerous other pontiac grand prix and grand am owners have had the same problem. everyone seemed to have the same problem with their hazard blinker switch not working because it became stuck (which had also occurred to me about a week prior to 23 feb 2007). they all reported that the problem was a faulty multi-function switch. i called the dealership (winegardner pontiac/gm) and explained to the service dept what was happening. they told me it was the multi-function switch and that it would cost about $450 for the part and $200 for the labor. they told me that it's a common problem. my car only has 67,000 miles on it (just out of warranty) and that it wouldn't be covered. i took my car to an auto shop about a week later and had it replaced at a cheaper cost. this is a serious problem. my wife drives through dc and brake lights are an absolute necessity for the safety of everyone in the car. the driver is absolutely oblivious to the fact if the brake lights go out because of a broken hazard switch. during my research it seems as if the hazard gets stuck due to an excessive amount of grease and it can not be pried loose. i believe a recall needs to be issued because of the safety issues that are involved with such a part going bad. i could understand it being only the concern of the owner if it was something else, but since it's a safety issue and lives are at stake something should be done. i did contact gm/pontiac customer service . they gave me a case number , but they seemed to act as if nothing would be done. *jb |