Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097734 Incident Date: Mar, 01 2007
Consumer's City: SUGAR LAND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JS54F52Y Date added to File: May, 23 2021
Date Complaint Received: Mar, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 23 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) on the evening of friday, march 2, 2007 my 2002 saturn l-100 sedan stalled while i was driving home from work. i was driving at about 40 mph when it suddenly "died". i had the car towed to the auto mechanic shop near my house. 2) the next day they called to advise that the timing chain had broken. the car has less than 49,000 miles on it. they recommended replacing the engine, about $6,000 worth of work. i contacted saturn and they advised i should have the vehicle towed to one of their facilities, which i did that evening. the saturn service center confirmed that the timing chain had broken but suggested replacing the head with a rebuilt part from gm, approximately $3,200 worth of work. at this point saturn is requesting maintenance records for oil changes. *jb