Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097842 Incident Date: Mar, 07 2007
Consumer's City: ELK GROVE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My complaint is regarding the 2003/2004 jeep grand cherokee seat heater recall (f17). the recall letter was mailed out on or about 07/21/2006.my wife has called the dealership in 2006 and again in 2007 in order to schedule the recall with the dealership. both times, the dealership claimed that the part would not be available for months and that the dealership could not schedule an appointment at that time and did not offer to place her on a 'waiting list' or a 'call list'. i contacted the dealership, elk grove chrysler jeep (california) on 03/08/07 and was told that the parts were in and an appointment could be made. i made the appointment. i believe that this constitutes a failure on the part of daimler chrysler to repair a potentially dangerous situation in a "...reasonable time,...". i know of nothing else that i have to wait almost eight(8) months for. *jb