Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007097899 | Incident Date: Mar, 02 2007 |
| Consumer's City: MILWAUKEE | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GP54LXYB | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 08 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 30 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On saturday, march 3, 2007, i experienced a sudden loss of my brakes upon stopping at a stop sign at a four-way controlled intersection. a pick-up truck on my right side had the right-of-way and had begun to proceed through when my 2000 town & country lxi brakes failed and went through the stop sign. fortunately, the other driver was able to stop without incident. i had my minivan towed to our mechanic who found the brake lines were both severely corroded/rusted, one totally through the metal, the other nearly so. both were replaced at a cost of over 600.00. the corrosion problem is electrolysis, the result of the joining of two different metals in the construction of the brake lines. this design flaw resulted in a potentially deadly loss of the brakes. my mechanic can communicate his findings if needed to your personnel. the fact that the parts service he uses stocks this item is telling in that there is an apparent need for the replacement of the lines on a regular enough basis to stock the parts. i have contacted daimler chrysler with this information. i hope something can be done to instigate a recall on this problem as i am concerned about the potential loss of life that could result. 24 hours before this brake failure, i was driving the freeway from milwaukee to oshkosh, wisconsin and back with my 17-year-old for an appointment at the university of wisconsin oshkosh for his admission to the music business program in the fall of 2007 semester. we were in blowing snow on a completely snow-covered highway the entire distance. it is truly a miracle that no harm came to anyone. we lost our two oldest sons, as teenagers, in a deadly car crash and would not wish this tragedy on anyone. this was an extremely close call for our family and i hope that no deaths have to occur before this issue is addressed. this design flaw is one that others have experienced as well and deserves close scrutiny. thank you for any attention to this matter. *jb |