Consumer Complaint Detail

MERCURY / SABLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007097901 Incident Date: Feb, 22 2007
Consumer's City: ADRIAN Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ford taurus/mercury sable rear coil springs. although, not under recall, the rear springs appear just as susceptible to failure as the front springs which are under recall. on 2/23/07 the coil springs failed. this was within 3 months of front coil spring failure. the vehicle is a 2000 mercury sable with only 59,000 miles. my brother in law is the service manager of the local ford dealership and said "i'm surprised we haven't seen a recall on the rear springs too. we have had about three of these in the last month." this is a service manager with a four year degree in auto tech and 30+ years of experience. the problem was discovered during routine maintenance. during this visit to the dealership the auto tech had to twist the spring into a position so not to puncture the tire until another appointment could be made to replace the springs. in this case i paid more than $450 to make the repair. based on all the internet discussion on taurus/sable rear spring failure it is a problem worthy of a recall. *8jb