Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007097937 | Incident Date: Mar, 06 2007 |
| Consumer's City: MIAMI | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system: instrument cluster/panel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GX48S32C | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 08 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 25 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On march 7, 2007, the instrument panel in my 2002 jeep grand cherokee laredo suddenly failed-gas gauge, speedometer, odometer, battery level, temperature gauge etc all inoperative. on march 8, 2007 my mechanic told me that this event was covered under chrysler recall 994. today i took my car to the dealer who said that the recall had already been performed in 2002 and so they were unable to perform the recall again. however, this has never happened to my car before and i did not request that recall be performed in 2002. the service manager said they need to charge me $85.00 to diagnose the problem. he already knows what the problem is and it is a safety problem because i have no idea how fast i am driving! *jb |