Consumer Complaint Detail

TOYOTA / SIENNA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098011 Incident Date: Feb, 02 2007
Consumer's City: SAGAMORE HILLS Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hood:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13C8YU Date added to File: May, 23 2021
Date Complaint Received: Mar, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving our 2000 toyota sienna the safety hood latch failed while driving on the freeway and the hood flew open, smashing the windshield, damaging the hood and the roof of the vehicle. the cause of the incident was that he hood latch no longer engages when the hood is shut. the vehicle was serviced at a toyota dealership 2 weeks before without any mention of an issue with the latch. toyota basically stated that there is nothing they can do. i believe there is a design flaw to the location of he hood latch causing it to no longer function from weather related exposure. there most likely are other sienna vehicles with the same issue with drivers unaware of the problem. *jb