Consumer Complaint Detail

FORD / FREESTYLE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098021 Incident Date: Mar, 04 2007
Consumer's City: BARNEGAT Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTYLE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDK06105G Date added to File: May, 23 2021
Date Complaint Received: Mar, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 12 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Just got a repair bill for my 2005 ford freestyle to replace rear rotors and pads - car has only 22,000 miles and is not being driven in any unusual manner. previous ford products were ford windstar and f150 both requiring brake service around 90,000 miles. premature wear of rear freestyle brakes is referenced all over the internet. there appears to be a design flaw with car that does not meet customer expectations. dealer service manager claimed > that ford designed brakes to minimize front nose dive during braking. > what could be the reason for this? why did all my other ford products not > need this? does it have something to do with safety crash ratings? > i feel this is a totally unacceptable design since i will need to change > brake pads on an annual basis. ford customer care just said this was normal and had no alternative rationale. it would seem that ford should at least provide some reasonable rationale for the premature wear. *jb