| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007098235 | Incident Date: Mar, 08 2007 |
| Consumer's City: CROSSVILLE | Consumer's State: TN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU34E4WU | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 11 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 31 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*- the contact stated that while driving the 1998 ford explorer at approximately 15 mph she heard a rubbing noise coming from the left front of the vehicle. she did not receive any warning lights, and the road conditions were clear. suddenly, it became very hard to turn the steering wheel and she had no control of the vehicle. the contact stated that the vehicle was towed to the dealership. the dealership informed the contact that the power steering pump failed, and it released debris into the rack and pinion, which caused that to fail. the vehicle was being repaired by the dealership. the vehicle currently has 65042 miles.*ak updated 04/12/07. *jb |