Consumer Complaint Detail

DODGE / DURANGO / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098244 Incident Date: Feb, 09 2007
Consumer's City: CASPER Consumer's State: WY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB58D65F Date added to File: May, 23 2021
Date Complaint Received: Mar, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 02 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased a used 2005 dodge durango in january of this year. we were driving one day a few weeks after we purchased it and noticed that the interior lights did not go out after the doors were closed. i think there is a type of "switch" which shuts off the electrical systems in the vehicle after (i believe) 15 minutes, so each time we shut off the vehicle the lights stayed on a few minutes. after about 4 days of this, i started the vehicle up one day and it did not start. we had the vehicle towed and were told the instrument cluster had to be replaced. it took a few days to have the work done since the service center said they do not typically keep the parts in stock for a 2005 since it is not a problem generally seen on a newer vehicle. what i have read online with the recent recall was "the company said if drivers notice problems with the interior lights, they should take their vehicles to a dealer for inspection. in some cases, the interior lights will not properly dim after the doors are closed." well, that is exactly the problem we have, but our vehicle is not part of the recall. *jb