Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007098303 | Incident Date: Jan, 01 2007 |
| Consumer's City: LEONARDTOWN | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Wheels:rim |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MEFM74W23X | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 11 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 09 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I recently had to replace two wheels on my wife's 2003 mercury grand marquis due to substantial wheel cracks along the welds on the outer flange of the wheel causing the tires to deflate (two separate events). i see reported in usa today that interceptor are being recalled for this same 'serious safety' problem. i contacted ford/mercury about my vehicle and they say that it is not covered at this time and that "ford and the national highway traffic and safety administration (nhtsa) work together to proactively identify areas of concern through investigation of consumer and dealer feedback. during an investigation ford cooperates fully with nhtsa. ford does not speculate on the outcome of any current investigation or future actions. due to our rigorous safety standards and constant testing, not all issues result in field service actions or customer satisfaction programs." i visited the nhtsa website and saw that other mercury failures of like type have been logged. i'm adding my complaint and experience to the list and suggest that ford be made to replace all the defective wheels. *jb |